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Browse the catalog, add what fits your goals, and complete checkout. A licensed provider then reviews your intake and health history before anything is prescribed or shipped. If your order requires a consultation, it is added automatically at checkout.

No. You do not need to arrive with a prescription. For prescription therapies, an independent licensed provider evaluates your submitted information after you order and determines whether treatment is appropriate for you.

Everything happens remotely. After you place your order you complete a medical intake, and an independent licensed provider reviews it. If the provider needs more detail, they will follow up directly before making a decision. Nothing ships without provider approval.

The provider looks at your health history, current medications, stated goals, and any labs you share to decide whether a therapy is appropriate. That review is independent of OAM — we do not influence or override clinical decisions.

Your prescribing provider does. Dosing is individualized based on your evaluation and adjusted over time as needed. OAM does not set or recommend dosing.

Storage depends on the formulation. Your shipment arrives with handling and storage instructions specific to what you received, and your provider or pharmacy can clarify anything that is unclear. Follow those instructions rather than general guidance found online.

Products are sourced through licensed pharmacies that follow applicable testing and quality standards for identity, purity, and sterility. Documentation is available on request for the specific formulation you receive.

Yes. Your intake and health information are transmitted over encrypted connections and shared only with the licensed provider and pharmacy involved in fulfilling your care. We do not sell your personal or medical information.

Orders ship after provider approval and pharmacy processing. Timing varies by therapy and where you are located; you will receive tracking as soon as your order leaves the pharmacy.

Treatment is elective and is not typically covered by insurance. As acknowledged in your Informed Consent, all purchases are final and non-refundable in accordance with OutfitMD policies. This includes compounded and prescription medications, lyophilized products, supplies, and consultation fees, whether or not the package has been opened. Every medication order is reviewed by an independent licensed provider. If the provider determines that treatment is not appropriate for you, the medication is not dispensed and the medication portion of your order is refunded to your original payment method. The consultation fee covers the provider's review and is not refunded. If your order arrives damaged, defective, or not as ordered, contact us within 48 hours of delivery with your order number and photos. We will coordinate a replacement shipment with the pharmacy at no additional cost. Replacement, not refund, is the remedy for a shipping problem.

We accept major credit and debit cards at checkout. Any consultation fee, when required, appears as a single line item on your order — never once per product.